Refunds and Returns Policy

Return & Replacement Policy

At Peptides Melbourne, we maintain the highest standards of quality and care in the preparation, handling, and shipment of all products.Due to the sensitive nature of research chemicals, all sales are final and we are unable to accept returns or offer refunds once an order has been processed.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us within 3 business days of delivery at contact@peptidesmelbourne.com
Please include your order number, a description of the issue, and clear photos of the product and packaging.

Our team will review your claim and arrange a replacement or suitable resolution as quickly as possible.

Important Notes

• Replacements are only issued for incorrect or damaged items upon receipt.

• Requests submitted after 3 business days of delivery may not be eligible for replacement.

• We do not accept returns based on change of mind or product incompatibility outside of research use.

Thank you for your understanding and cooperation. At Peptides Melbourne, we are committed to ensuring that every product meets the highest standards of purity, integrity, and accuracy before it reaches you.